THE EXPERIENCE
What can I expect from the event?
Experience the story of the Titanic up close, from its departure to its tragic end. The Legend of the Titanic - The Immersive Exhibition takes you on a journey through one of the most moving events of the 20th century. Enjoy a unique blend of history and modern technology.
Where is experience located?
MARX HALLE Karl-Farkas-Gasse 19
Is the experience indoors or outdoors?
The experience takes place indoors.
How long does the experience last?
Visitors typically spend about 75 minutes at this experience.
Are food and drinks available for purchase on-site?
Unfortunately, no food or drinks are available for purchase on-site.
Is there parking available at the venue?
There are public parking spaces as well as some paid parking options. Please check the respective websites for parking regulations.
Will additional sessions/dates be available?
We cannot guarantee additional dates. For the latest availability, please check the confirmed dates and times on our website.
Does the experience include Virtual Reality?
Yes, the VR experience is free of charge. The Metaverse Experience is paid. These two experiences are accessible to everyone (including children and people who wear glasses). Please note, guests must follow the safety instructions provided by on-site staff.
Is there a dress code?
There is no specific dress code for this experience; casual attire is fine.
Is merchandise available for purchase on-site?
Yes! You can purchase merchandise at the on-site shop.
TICKETS
Where can I buy tickets?
Through the Fever app, available on Google Play and the Apple Store.
Can I buy tickets at the venue?
There will be a box office on-site. However, tickets may sell out before you arrive, so we strongly recommend booking in advance via the Fever app or website.
Can I transfer my ticket to someone else?
Yes, you can transfer your ticket for free. Simply tap "Transfer Ticket" in the Fever app. If you need further assistance, please contact us and provide your ticket order number.
Do I need to print my ticket?
No, your contactless tickets will be validated directly in the Fever app.
I can't find my ticket. What can I do?
You can find your ticket in the Fever app under the "Tickets" section. If you haven’t installed the app yet, you can download it from the Apple Store or Google Play. Please make sure you log in with the same account used for your ticket purchase. If you still cannot find your ticket, please contact us.
Are refunds available? What is the exchange policy?
Changes to your booking are possible up to 48 hours in advance. If you need to make a change, please contact us with your ticket ID. One of our team members will respond as soon as possible with the next steps.
Can I make a group booking?
If you would like to book for a large group, please contact groups@feverup.com with your preferred visit date and group size.
ACCESSIBILITY
Do I need to arrive at the exact time on my ticket?
We recommend arriving within the time slot stated on your ticket. Entry is also allowed up to 5 minutes after your slot.
Can I bring animals? Are service dogs allowed?
No, dogs are not allowed in the exhibition unless they are trained service animals. The exhibition includes darkness, sound, and lighting effects, and children will likely be present—all of which may not be comfortable for dogs.
Is the venue wheelchair accessible?
Yes, the venue is fully accessible.
Is smoking or vaping allowed at the venue?
No, smoking or vaping is not permitted on-site.
Are tickets available for caretakers?
Guests who require assistance throughout the experience can apply for a free ticket for their personal caretaker. Please contact us here with proof of eligibility. Once received, we will provide a voucher code to redeem a free caretaker ticket.
Please note that this voucher must be presented along with your ticket to enter the venue. Each caretaker ticket must be purchased together with at least one full-price ticket.
Is the experience accessible for deaf or visually impaired visitors?
Unfortunately, this experience has not been adapted for deaf or visually impaired guests. We strive to make all our experiences inclusive and recommend checking for other experiences in your city.
Will there be strobe lights during the event?
No, strobe lights will not be used during this event.
Are there seating areas? Can I sit down during the experience/exhibition?
This is a walking tour, but if you need a short break, you will find some seating areas where you can rest.
Are there restrooms at the venue?
Yes, the venue has restrooms—please ask the on-site staff for directions.
Can I take photos or videos during the experience?
You are welcome to take photos and share them! However, please ensure that you do not disturb other guests. Professional equipment and tripods are not allowed.
Is there a Lost & Found at the venue?
We recommend asking the on-site staff if they have found your lost items.
Is there a coat check at the venue?
Unfortunately, there is no coat check available on-site.
Is there an age restriction?
All ages are welcome at this experience! However, please note that strollers/prams are not permitted.
Is there an audio guide available?
This event can be experienced with an audio guide available in German or English.